Desktop PCs, Workstations & Tower Servers

Grade A

The machine is in excellent condition with very minor signs of use.

  • Fully functional, working condition.
  • There MAY be small hairline scratches.
  • There will be NO cracked plastics, missing cosmetic items or missing feet.

Grade B

These machines will be in fully operational condition; however, they may exhibit visible cosmetic imperfections such as dents, scratches, and chips.

  • Fully functional, working condition.
  • There MAY be small dints.
  • There MAY be small scratches exposing bare metal.
  • There MAY be minor cracked plastic.
  • There MAY be missing feet.

Laptops & Notebooks

ICT Direct Premium Grade

The laptop has been fully refurbished to look brand new.

  • Screen:
    • Fully functional, working condition.
    • There will be NO dead pixels, dark patches, scratches or pressure marks on the screen
  • Chassis:
    • Fully functional, working condition.
    • There will be NO dents.
    • There will be NO deep or noticeable scratches.
    • There will be NO cracked plastics or missing cosmetic items.
    • There will be NO missing feet.
    • The Keyboard and trackpad will have NO shine.
    • There will be NO dead pixels, dark patches or pressure marks on the screen.

Grade A

Excellent overall condition. The laptop has been skinned using a vinyl covering.

  • Fully functional, working condition.
  • May have minor hairline marks on the chassis casing.
  • No cracked plastics or missing cosmetic items.
  • Possibility of very slight wear marks on the trackpad and keyboard.
  • Screen will have no dark patches.
  • Screen may have 1-5 dead pixels.
  • Battery health 65%+

Grade B

Good condition with 1-2 cosmetic imperfections. The system will be in fully functional condition but is likely to have noticeable cosmetic defects which includes small dints, scratches, chips and other imperfections.

  • Chassis
    • Fully functional, working condition.
    • There MAY be dints but NO bigger than 1cm in diameter.
    • There MAY be deeper and noticeable scratches, which haven’t or cant be touched up.
    • There MAY be missing badges or logos.
    • There MAY be shiny keys or trackpad.
    • There MAY be missing feet.
    • Battery health 50%+
  • Screen

    • Fully functional, working condition.
    • This unit MAY have 1 or 2 Lightly visible on solid colours 1 to 2cm in diameter white pressure mark or dark patches or up to 10 dead pixels on the screen.
    • There may have Light scratches 1cm to 2cm.
    • There may have 1 or 2 screen dint / pin mark / tiny surface damage

Monitors & All-In-One Desktop Pcs

Grade A

Excellent overall condition.

  • Fully functional, working condition.
  • Screen Unit and Front Bezel
    • There will be NO scratches on the screen.
    • There will be NO cracked plastics or missing cosmetic items.
    • There will be NO dark patches on the screen.
    • Screen may have 1-5 dead pixels.
  • Stand
    • There will be NO cracked plastics or missing cosmetic items.
    • The stand MAY have instances of light scuffing/scrapes that does not show the bare plastic.
    • There MAY be up to ONE small dent that does not crack the plastic OR up to ONE small scratch/scrape that shows the plastic underneath the paint.

Grade B

Well-used condition with cosmetic imperfections. The item will be in fully functional condition but is likely to have small cosmetic defects.

  • Fully functional, working condition.
  • Possibility of minor dents/indentations but these will be barely noticeable
  • No deep scratches but there may be minor hairline marks on the chassis casing
  • No cracked plastics or missing cosmetic items
  • May have more noticeable scuffs on the stand but no cracks or damage
  • No dark patches, scratches or pressure marks on the screen
  • May have up to 5 dead pixels on the screen
  • Some cosmetic restore paint may be used which is visible/noticeable

Grade C

Well-used condition with cosmetic imperfections. The item will be functional condition but will have noticeable cosmetic defects.

  • Fully functional, working condition.
  • Possibility of dents/indentations on the surround.
  • May have deep and clearly visible scratches on the chassis casing and/or stand.
  • Possibility of cracked plastics or missing cosmetic items.
  • Screen may have a single pressure mark and/or up to 10 dead pixels.
  • Badges or logos may be missing. Possibility of minor cosmetic damage to fascia or bezel.